FAQs

Frequently Asked Questions by Sabi Merchants

Merchants

Frequently asked questions on becoming a Sabi merchant.

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Does Sabi have an office that I can visit?

Yes, we do. Our head office is at 3B, Tiamiyu Savage, Victoria Island. Official business hours are from 9am to 3pm - Monday to Friday. But all our online services can be accessed and issues attended to anytime and any day of the week.

How do I register/create a Sabi Account?

To create an account simply download our Sabi App, please visit play store and search for Sabi or click here for the Web version and fill the necessary credentials. This will take only 3 minutes.

How long does it take to receive my product?

The average delivery timelines are displayed on the product page when you order. We send regular updates on the progress of your order via SMS to your registered phone number, and app notifications/alerts to the Sabi App. We recommend that you update your current phone number to get the latest updates on your order and also download the Sabi App on your mobile phone

How quickly can I get my order?

We do our best to get your orders delivered by the promised date, you can find more information about our delivery timelines here

How do I pay on Sabi?

You can choose from one of the available payment methods on Sabi, listed below:- Pay on Delivery (Pay via POS or transfer on delivery)- Sabi Wallet- Credit/Debit Card. You will be required to select your preferred payment option at checkout.

What is Pay on delivery?

Pay on Delivery (PoD) is a payment method where you can shop confidently on Sabi and pay for the item only at the time of delivery. With Pay on Delivery option you can pay via Sabi Wallet, cash or with a valid naira bank card to the delivery agent and receive your order.

Does Sabi offer payment in installments?

Sorry, we don't offer payment in installments at this moment.

Can I add multiple phone numbers to login to my account?

To ensure that your account is always secure, multiple phone numbers cannot be added. However, changing your current phone number means changing your account.

How can I use my cashback?

In your Sabi Wallet, choose cashback as your preferred payment method at the point of checkout and your cash back value would be debited from the grand total of your purchase. Please note you will be required to pay the balance using the Sabi Wallet as your payment method

What is the loan application process?

To successfully submit a loan application, you would have to:
- Create a Sabi merchant account
- Indicate interest by reaching out to Customer support via the google form on the Sabi app, your agent or call 01-888-5070
- Fill the application form with your agent
- Accept loan terms and conditions (IF APPROVED)
- Get credited

What are the maximum and minimum loan amounts I can apply for?

- For B2C merchants (small business owner): N50,000 - N150,000
- For B2B merchants : up to N5M

Can I get a loan from anywhere in Nigeria?

Yes, you can.
Suppliers

Frequently asked questions on becoming a Sabi supplier.

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How does sabi work ?

Sabi is the largest B2B company digitising informal trade in africa. We access markets hard to reach, and ensure ease of distribution.

what is the fulfillment process ?

Sabi is the largest B2B company digitising informal trade in africa. We access markets hard to reach, and ensure ease of distribution.

how does sabi foster easy access in b2B ?

Sabi is the largest B2B company digitising informal trade in africa. We access markets hard to reach, and ensure ease of distribution.

how is research carried out ?

Sabi is the largest B2B company digitising informal trade in africa. We access markets hard to reach, and ensure ease of distribution.

how does sabi foster easy access in b2B ?

Sabi is the largest B2B company digitising informal trade in africa. We access markets hard to reach, and ensure ease of distribution.

what is the fulfillment process ?

Sabi is the largest B2B company digitising informal trade in africa. We access markets hard to reach, and ensure ease of distribution.

How does sabi work ?

Sabi is the largest B2B company digitising informal trade in africa. We access markets hard to reach, and ensure ease of distribution.

how is research carried out ?

Sabi is the largest B2B company digitising informal trade in africa. We access markets hard to reach, and ensure ease of distribution.

how does sabi foster easy access in b2B ?

Sabi is the largest B2B company digitising informal trade in africa. We access markets hard to reach, and ensure ease of distribution.

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